Rhys has worked within the NDIS for his entire professional career, bringing broad, hands-on experience across multiple roles. He began as a Support Worker, spending four years supporting participants of varying ages and needs, while also stepping into a Service Manager role overseeing teams and on-call operations.

He has supported participants both in-home and in the community, focusing on achieving individual goals and implementing behaviour support strategies in everyday settings. Rhys later moved into Support Coordination, where he led multidisciplinary teams and ensured supports were tailored to each participant's goals, with a strong focus on choice and control.

Rhys has also worked as a Psychosocial Recovery Coach, supporting individuals with psychosocial disabilities to build practical skills in emotional awareness, regulation, and managing daily challenges.

He has a strong interest in supporting individuals with psychosocial disabilities, particularly where behaviours of concern are present. Known for his approachable and honest communication style, Rhys builds strong rapport while confidently navigating complex situations.

Rhys brings strong skills in positive behaviour support and works closely with teams to implement practical, proactive strategies, including environmental adjustments and communication approaches. He takes a holistic approach, recognising the impact of environment, relationships, and systems on behaviour, and is committed to achieving meaningful outcomes for participants and their families.

Education:

• Bachelor of Psychological Science at Maquarie University

• Postgraduate Diploma of Psychology, ACAO

• Currently completing Honours (ACAP)

Skills:

• Positive Behaviour Support

• Psychosocial disability support

• Managing complex behaviours (including aggression and sexualised behaviours)

• Multidisciplinary team leadership

• Support worker coaching and guidance

• Trauma-informed and person centre practice