Francis is a Behaviour Support Practitioner with over nine years of experience across disability, mental health, refugee, and community services. His professional background includes counselling, case management, operational leadership, and supporting individuals with complex psychosocial and behavioural needs.

Throughout his career, Francis has worked extensively with people from refugee and culturally diverse backgrounds, providing trauma-informed counselling and psychosocial support to individuals and families navigating the impacts of trauma, displacement, settlement challenges, and other complex life circumstances. He is passionate about empowering people to recognise their strengths, advocate for their needs, and achieve meaningful and lasting outcomes.

Francis has extensive experience supporting the implementation of Positive Behaviour Support strategies and working collaboratively with participants, families, support coordinators, and allied health professionals. His practice is guided by human rights, inclusion, and person-centred values, with a strong focus on improving quality of life, promoting independence, and increasing choice and control.

He is particularly passionate about systemic advocacy, social justice, and supporting vulnerable and marginalised people to build meaningful lives within their communities. Francis brings a strengths-based, trauma-informed, and neurodiversity-affirming approach to his work, helping individuals develop the skills, confidence, and supports needed to thrive.

Education:

• Master of Counselling, University of Canberra (2026)

• Graduate Diploma in Migration Law, Griffith University (2025)

• Certificate IV in Disability, Nursing Training Australia (2022

Skills:

• Positive Behaviour Support

• Trauma-Informed Practice

• Mental Health Advocacy

• CBT-Informed Approaches

• Neurodiversity-Affirming Practice

• Crisis Intervention and Risk Management

• Person-Centred Practice